Chichen Itza Hotel - Piste

ex. Best Western Chichen Itza

Calle 15ª No. 45 Piste, Tinum, Piste, Mexico, 97751  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Chichen Itza Hotel - Piste

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

24-hour check-in

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The 3-star Chichen Itza Hotel lies within 2.0 km from Chichen Itza and El Castillo. The hotel's colonial building set in the center of Piste was completely refurbished in 2003.

Chichen Itza Hotel is 10 minutes' walk from the center of Piste. A temple and archaeological sites lie a short distance away.

Rooms

The property comprises 40 comfortable rooms equipped with satellite TV, an iron with ironing board, a private balcony, a work desk and a laptop safe. Some rooms have the garden view. They also feature en suite bathrooms fitted with a bathtub, a hairdryer and bath sheets.

Eat & Drink

Breakfast is offered in the restaurant every morning. At the barbeque restaurant guests can enjoy regional cuisine.

Services

Bicycles and cars are available for rent on site.

Relax

The hotel provides cribs, a play area and a special menu for families with children. The on-site activities include mountain biking, horse riding and hiking.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   40.

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Facilities

General

  • No smoking on site
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Luggage storage
  • Locker room
  • Currency exchange
  • Bicycle storage
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Hiking
  • Horseback riding
  • Cycling
  • Table tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center

Room view

  • Garden view
  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Mini-bar
  • Living room
  • Terrace
  • Garden furniture
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer on request
  • Towels
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay at the price of USD 30 per person per night in an extra bed. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Chichen Itza Hotel - Piste Piste location
Show big map »

Hotel Address:

Calle 15ª No. 45 Piste, Tinum, Piste, Mexico, 97751

Get directions
City Center
  • Piste
    2000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPisteChichen Itza

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in Mexico

Use Badge

Rooms and availability

Chichen Itza photos Room
Superior Room
Garden view
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:TV
  • Wake up service
  • Radio
Room Description:

These attractive, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, a minibar and a coffee maker. Bathrooms have a shower and a hairdryer.

Chichen Itza photos Room
Standard Room
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

These simply decorated, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, and bathrooms have a shower and a hairdryer.

Chichen Itza photos Room
Standard Double or Twin Room
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:TV
  • Wake up service
  • Radio
Room Description:

These simply decorated, air-conditioned rooms are set around the swimming pool and overlook the hotel's tropical gardens. They come with satellite TV, and a bathroom with a shower and a hairdryer.

Chichen Itza photos Room
Standard Triple Room
City view
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

These simply decorated, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, and bathrooms have a shower and a hairdryer.

Chichen Itza photos Room
Standard Room Garden View
Garden view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:TV
  • Wake up service
  • Radio
Room Description:

These simply decorated, air-conditioned rooms are set around the swimming pool and overlook the hotel's tropical gardens. They come with satellite TV, and a bathroom with a shower and a hairdryer.

Chichen Itza Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1700 ft

Local attractions

  • Eco-Arqueological Park Ik Kil3.3 mi
    Chichen ItzaMexico
  • Cenote Ikil8.8 mi
    Mexico
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPisteChichen Itza

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in Mexico

Use Badge

Chichen Itza Reviews

Guest reviews are submitted by our customers after their stay at Chichen Itza

Average guest rating

7.8out of 10
Fabulous
Based on 70 reviews

Guest reviews

  • Older travelers
    5.0

    The pool and the room where ok

    Very bad change rate. Not at walking distance from the ruins as mentionned. We had to take a taxi. With the taxes finaly the bill is hight

  • Single
    6.2

    Close to bus station And the ruins.

    No hot water On the shower! Wireless not available In the room, just In the lobby.

  • Family with children
    4.6

    The Hotel is one of the few decent places to eat in this pestilent city called Piste--one of the ugliest in Yucatan. The bedrooms are large and most have 3 double beds. If you have your own car, drive 20 minutes to the lovely city of Valledolid after you see Chicen Itza, and enjoy a wonderful evening for dinner with many good hotels.

    This hotel services busloads of tourists who arrive at noon or at 5 pm and leave at 8 am. Many rooms around the lobby get the noise, music, guffaws, whoops of the French tourists having a drunken, clapping, happy good time. Don't accept a room that looks out on the lobby; don't accept a room that looks out on the one main street through town which has giant trailer trucks all night. The dining room serves Europenized Mexican food for groups of 50 or more, so it is not the place to find some of the varied wonderful Mexican dishes from Yucatan.

  • Couple
    5.8

    Close to Chichen, 20 peso for a taxi ride to the entrance. Dinner buffet is great, one of our best mexican dining experience.

  • Older travelers
    7.8

    Nice hotel quite close to Cichen Itza, Even though it could be a matter of discussion if it's walking distance. Anyway a taxi costs only 5$ so it's not a big deal. Service minded and friendly staff, quick check in and out.

    Nice rooms, friendly atmosphere, good location if you sant to visit Chichen Itza.

  • Group of friends
    5.4

    The location was good.

    The hotel staff was not friendly. We paid online for a "superior" room and when the front dest was told this they seemed to get upset and proceeded to tell the bell hop to show us to the standard room but to tell us it was a superior. The air conditioner did not work and it was very hot. We asked to be moved and after a great deal of frowning and acting upset they showed us to a different room. We bought a couple of margaritas from the bar and were charged $120 (peso) but when we ordered the same drinks later that evening the same girl charged us $150 (peso) and started laughing with the other men employees that were gathered around the bar watching tv. After that, every time we walked by the whole group of them snickered and laughed.

  • Older travelers
    6.2

    Staff friendly. Very close to the Mayan site. Swimming pool.

    Rather noisy as it is on the main road and our room was very near the road and directly over a parking spot for buses to discharge and pick up passengers. Also a very noisy pump in the roof over our room which seemed to come on whenever anyone had a shower. I think a modest breakfast should be included in the price. Fresh drinking water should be available either in the rooms or in the corridors. I do not feel we were given a superior room!

  • Older travelers
    10.0

    It was close to Chichen Itsa and the amenities (pool, restaurant, tv) were quite convenient, pleasant. I loved the birds in the parking tree!

  • Couple
    2.8

    mould on the wall, ants in the bathroom, smell of a fungus, bathtube instead of shower, small beds. nothing more to add...

  • Single
    6.6

    20 Min Walk to Maya Ruins, Spacious Rooms (superior room facing garden), Lunch Buffet

    Annoying strive for extra money: full advance payment when booking, american breakfast is only 7 USD but sold online for 13.50 USD, one person in restaurant wanted to charge me 30 USD for a 20 USD meal, Taxi surcharge when booking through hotel.

  • Couple
    7.0

    Bar

    Were charged more than what was negotiated at the start and without my consent

  • Family with children
    5.8

    Noisy. Behind the bathroom wall was the bar, and TV . You could hear everything. People party around the pool until late in the evening. No darkness in the room before midnight when they finally turn off the lights outside which you have in your eyes when lying in bed because the curtains are so thin. You need ear plugs and eye cover in this hotel. Also the buffet closes at 18h00. After that time, it's à la carte, which consists of the same food, except more expensive and served very slowly.

  • Couple
    5.4

    Only location not far from ruins

  • Couple
    9.2

    The hotel is very nice. It is well cared for and safe. The manager lives on site and is very friendly. You can tell the hotel is very important to him. I would highly recommend this hotel.

    The beds are very uncomfortable.

  • Couple
    6.6

    The worst guacamole we had in Mexico. The wi-fi doesn't work very well in the rooms. It's not walking distance to Chichen Itza even if it's pretty close.

How to reach hotel

hotel Chichen Itza Hotel - Piste Piste location
Show big map »

Hotel Address:

Calle 15ª No. 45 Piste, Tinum, Piste, Mexico, 97751

Get directions
City Center
  • Piste
    2000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPisteChichen Itza

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in Mexico

Use Badge